Frequently asked questions
Nuelite is a European chic luggage brand embodying the USP of providing high-quality products at competitive prices. Operating under the tagline “Built for Adventure,” Nuelite is crafted to meet the needs of middle-income Nepalese consumers.
We ship across Nepal through Aramex.
We accept returns within 3 days of receiving the product, provided the original invoice is included, and we reserve the right to decline returns based on product inspection.
We accept product exchanges within 7 days of receiving the product, provided the original invoice is included, and we reserve the right to decline exchanges based on product inspection.
If you receive a damaged or defective product, please contact our customer support team immediately for assistance.
Cash on Delivery
If you entered the wrong shipping address, please contact our customer support team immediately so we can assist in updating your details before the order is shipped.
You can call +977 9801235956 or email [email protected]